Refund Policy

Last updated: November 6, 2025

We stand behind our products with a hassle-free return process.

Refunds are available for:

Items must be in original packaging and condition.

Contact us at support@1of1beautystore.com with your order number and reason for return. We’ll guide you through the process.

Once we receive your return, please allow 5-7 business days for inspection and processing. Refunds will be issued to the original payment method.

Return shipping costs are covered by the customer unless the return is due to an error on our part. We recommend using a trackable shipping service.

The following items cannot be refunded:

For any questions regarding refunds, please reach out: